Gatvol of Vodacom...Vodacom not client centric and consultants not competent!!!! Part 2

Good day

I lodged a complaint on the 6th June 2018 - reference Gatvol. The next day I received a call from Moenier, he did what he had to do and reassured me that my problem will be sorted out and a consultant will phone me the same day or the next day. That didn't happen. A few days later I received a sms stating my query has been resolved...and the only reason for that is because Moenier phoned me back.

My query has not been resolved. I'm not satisfied, not a happy customer.

I said it before and I'll say it again Vodacom and the Homemark division employees are not client centric and not competent. Vodacom employees ...it's because of me and all the other vodacom clients that you have a job and get paid a salary.