Gatvol of VODACOM!!!

Vodacom is PATHETIC!!!! 4 weeks without fibre! How is it possible for over 50 consultants not to solve my problem??? I promise I have been calling Vodacom everyday since 26th June and yet my fibre is not working. Why do you guys get paid? All of the consultants are *********** including some of the managers.

I spoke to a line manager called Sibosisu in the first week of July for 3 hours! He promised to solve the issue but didn’t even get back to me via email as promised. I tried getting hold of him, but it seems as if he has left the building, up until today I haven’t heard anything from him. All consultants make empty promises, saying that they understand and they know how frustrated I am, they will try to solve it asap and get back to me. Guess what… no one got back to me and I end up calling Vodacom again the following day.

Someone from Vodacom please tell me what you want me to do in order to get my fibre fixed. I need it urgently as I am working from home. You have debited my account, and soon you’ll be debiting my account again, but nothing from your side. Imagine the amount of money I had to spend on data for this month!