RC
René Cloete
1 reviews | Active since Feb 2024
05 Feb 2024, 11:32
Gatvol of Vodacom Customer Service!!
The worst customer service ever.
Been calling and sending emails to cancel my Vodacom contract. No success.
When you do you get through to speak with someone, they interrogate you about why you want to cancel. Even after explaining why, they still don't want to cancel the contract. #stayaway
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Vodacom's replyOfficial
05 Feb 2024, 12:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Feb 2024, 12:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team