CV
Cristel V
1 reviews | Active since Jul 2010
25 Jan 2026, 18:53
Gatvol of Vodacom.
Wish I could give minus 20 stars. Me again. Every 3-4 months I have zero fiber. From anyrhing from 7-14 days. Sooooooo tired. Still the same router I signed up with and clearly it is dysfunctional 🤷🏼♀️ Does Vodacom.care? No! Do they care about taking my money every month? Yes!!!!!!They keep on phoning and asking the same questions..Does it solve the problem? HELL NO! I am.changing fiber companies and taking my other contracts with me. Vodacom in plain Afr I am gatvol.!
Vodacom: Vodacom: Service request SR*** update to Open NoReply(2-18EMDVG8).
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
26 Jan 2026, 10:13Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Jan 2026, 10:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CV
Cristel V's updateReviewer Update
27 Jan 2026, 15:57And yet I am still waiting and still without Fibre. Vodacom I will now start looking at moving ALL my contracts. I am tired of this. Zero customer care
CV
Cristel V's update27 Jan 2026, 15:57
Reviewer Update
And yet I am still waiting and still without Fibre. Vodacom I will now start looking at moving ALL my contracts. I am tired of this. Zero customer care
CV
Cristel V's updateReviewer Update
29 Jan 2026, 18:33And YET AGAIN I am contacted by a useless person that asks "oh has it not been resolved yet?" Uhm no! And I am chowing through data to run a smart house without wifi. I will phone you back just now..m 3 hours later no call back 🤬
But enough is enough. 2 of my contracts coming up for renewal, hello another service provider. As Vodacom doesn't give a F. And the rest I will cancel as they expire. And my Business contracts as well. Doesn't help that Kedibone at Vodacom deals with my cellular deals amazingly but FIBRE SUCKS!
But enough is enough. 2 of my contracts coming up for renewal, hello another service provider. As Vodacom doesn't give a F. And the rest I will cancel as they expire. And my Business contracts as well. Doesn't help that Kedibone at Vodacom deals with my cellular deals amazingly but FIBRE SUCKS!
CV
Cristel V's update29 Jan 2026, 18:33
Reviewer Update
And YET AGAIN I am contacted by a useless person that asks "oh has it not been resolved yet?" Uhm no! And I am chowing through data to run a smart house without wifi. I will phone you back just now..m 3 hours later no call back 🤬
But enough is enough. 2 of my contracts coming up for renewal, hello another service provider. As Vodacom doesn't give a F. And the rest I will cancel as they expire. And my Business contracts as well. Doesn't help that Kedibone at Vodacom deals with my cellular deals amazingly but FIBRE SUCKS!
But enough is enough. 2 of my contracts coming up for renewal, hello another service provider. As Vodacom doesn't give a F. And the rest I will cancel as they expire. And my Business contracts as well. Doesn't help that Kedibone at Vodacom deals with my cellular deals amazingly but FIBRE SUCKS!