LW
Lina W
1 reviews | Active since Sept 2021
30 Jan 2026, 12:16
Gatvol of Bad Service from SA Providers
What the Flying F.... processed an upgrade 2 days ago and was told they have 200+ units to only follow up today to say my order is on back order. Can your agents not have the courtesy to let a person know that. Vodacom is quick to charge admin charges, but super slow in offering the actual service. What the heck is going on?
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Vodacom's replyOfficial
30 Jan 2026, 14:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Jan 2026, 14:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team