Hellopeter
Share Your Experience
DR
Dedre R

1 reviews | Active since Oct 2018

11 Dec 2020, 10:45

Gatvol now

No service. I need help. i settel my account and is a pre paid no. but they still bill me. and if i dont pay. they block my phone. I think its *****. i phoned several times. and will take this to onbudsman. and sue vodacom for lost of income from today

0
Replies (4)
Vodacom
Vodacom's reply11 Dec 2020, 11:10
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
DR
Dedre R's update11 Dec 2020, 15:59
Reviewer Update
and how long is this going to take. They are unable to help me. So i need someone that can assist and not waisting my time. poor service overall
DR
Dedre R's update14 Dec 2020, 16:34
Reviewer Update
Why am i still waiting for feed back regards this? Why no response ? why and what do Hello Peter stand for now ?
DR
Dedre R's update16 Dec 2020, 14:40
Reviewer Update
Can you please sent me my credits.
I want to do a payment. And can not waite till Januari statements. Please sent amount now ready after credits.
Thank you