GATVOL BEYOND

I'm really over Vodacom....now my line has been suspended due to the incompetence of their staff!! It would actually help if you hired people that are interested in working and helping your customers, I don't know how you have customers with this kind of behaviour and customer service consultants who have a chip on they shoulders and aren't willing to help. From the Express line to after sales department everyone is just not helpful. Yesterday on the 2nd of December my 083 line was suspended and I had to call again after calling Vodacom about 10 times in the month of December and still did not get help, a lady in after sales told me that she escalated my issue to her manager but I know she **** because yesterday again I was advised no escalations have been done on my account! I don't want a call from someone who will not help....JUST OPEN MY LINE AND DEBIT MY ACCOUNT FOR THE 1 CONTRACT THAT I HAVE!!! I never requested the 082 and I never used it so now you want me to pay for it?! The back office needs to sort out this matter and then inform accounts to open my line today!!!