gatvol and had enough of dealing with this pathetic service provider

Before I begin I have to start and tell you what I think of Vodacom… Two years ago I decided to open my very first cellphone contract ever – for some reason I went with Vodacom. From there on the rest was history – non stop issues / account issues / lack of customer service etc My two contracts *** + ***) are expiring the end of March 2016 – I am so excited about this! But to my luck I have been calling Vodacom for a full week now to only be put on hold for over 30 minutes until I decide to give up because YOU are wasting my time! I then had no choice and I posted my complaint on HELLOPETER.COM which to my no surprise I had not one senior person contact me and take action. All I want is for someone to cancel my two contracts so I can change my numbers over to prepaid until I do some research and activate another contract with a DIFFERENT cellphone provider other than Vodacom. I cant wait to never have to deal with you ever again in my life Now I was debited the 29/4 - for no reason as my two numbers were confirmed changed to prepaid as of the 31/3/2016 being my last debit order date -I want my refund !! and I want it now !!!! Can someone professional enough contact me before this really gets ugly Please do me a favour whoever reads this please pass this on to management!