1 reviews | Active since Sept 2013
Gatvol
<p>2 weeks ago I upgraded my phone contract and switched packages as well. For some reason my call identity was disconnected to date. I have been phoning Vodacom ever since and my last call on Friday 3rd Feb 2017 ,I spoke to a supervisor named Aphiwe who assured me that all will be sorted on that day. I appalled by the level of service I am receiving from Vodacom. This is such an inconvinience as I am not able to screen my calls according to their priority nor can I return calls if missed.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
