EJ
ELIZE J

1 reviews | Active since Feb 2011

27 Mar 2018, 08:13

GATVOL

Morning I keep losing data, Someone does not know when a sms tells you, YOUR DATA WILL EXPIRE 27/03/2018 AT MIDNIGHT, Now tonight at 12 will be midnight, I phone Vodacom, I send mails to Complaints BUT I am not getting feedback. This is now the 3rd time in less than 2 months where plus minus 200mb data a time gets depleted cause according to a consultant at Vodacom midnight starts at 6 in the morning. Please assist I am FED-UP

0
Replies (4)
Vodacom
Vodacom's reply27 Mar 2018, 08:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

EJ
ELIZE J's update27 Mar 2018, 12:16
Reviewer Update
I am expecting service please, I lost almost 650MB Data because people do not know when it is midnight.
EJ
ELIZE J's update28 Mar 2018, 10:29
Reviewer Update
Hi Thank you to the consultant for his great feedback and help. I do appreciate it. Thanks guys.
EJ
ELIZE J's update28 Mar 2018, 10:30
Reviewer Update
Hi Thank you to the consultant for his great feedback and help. I do appreciate it. Thanks guys.