CJ
Corjan J

1 reviews | Active since Jun 2016

13 Jun 2016, 08:18

GATVOl!!!!

<p>I recieved the following bills from Vodacom for data used, while I'm on a Red VIP Account : On May I recieved a Bill for R 5351.93 and on June R 19 969.79 for data alone . it is impossible to use that much data, it means its about 10 G extra on my VIP Account. I phoned Vodacom on 10/06/2016 and visited a Vodacom Shop on 09/06/2016 at the accounts department and they coud not assist me nor give me any answers about my account. The total amount for last month was R 8 391.59 and June R 25 005.35. </p>

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Replies (1)
Vodacom
Vodacom's reply13 Jun 2016, 09:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,