Gat vol of Vodacom

I would just like to say, I know now why vodacom South Africa is loosing customers to MTN. I have a contract with them for an Iphone s6 which was done just little over a year ago. So apple ran a version 13 systems update. My phone started to loose wifi connection, battery ran out and heated up. I went to vodacom 4U in Somerset Mall and the technician there (if I can call him that) tells me that oh the hardware has gone on the phone and that they must send it in for repairs and I would have to pay an admin fee.

Come Monday I finally get to the guy at Vodacom shop Repairs in Somerset West and I get told that I am liable for this phone to get fixed.

I have issues with this as: 1. I did not decide to update my phones OS 2. I did not break the phone the battery gave in because of an apple update

So now I must continue to pay for a contract when I cannot even afford to pay for the repairs of this phone??? Vodacom once my contract ends I am moving away from your network, I have just about had enough you people are quick to take our money but when it comes to issues like this we have to pay up more when it was not due to my negligence!!! #GATVOLOFVODACOM