PJ
Phak J

1 reviews | Active since Sept 2012

12 Jun 2017, 17:53

Garnish for a non-existent contract

<p>I have been harassed by Vodacom for the past month or so, claiming that my account is in arrears, despite my telling them repeatedly that I have never had a contract with Vodacom. Today I receive a sms that they will be sending a sheriff to my workplace for a garnish order...WTAF!!!! VODACOM needs to do a better job at investigating what happened with this account because I DID NOT take out a contract with them!!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply13 Jun 2017, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team