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tR
tshepo R

1 reviews | Active since Dec 2010

14 Apr 2021, 19:56

Gamemine debit ****

Gamemine has been debiting from my account for the last three months without my consent, vodacom cannot prove that I subscribed to this service, I will not be renewing my contract because of this *******

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Replies (4)
Vodacom
Vodacom's reply14 Apr 2021, 20:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply16 Apr 2021, 13:09
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team

Best regards,

tR
tshepo R's update21 Apr 2021, 11:38
Reviewer Update
No one left a message after phoning me
tR
tshepo R's update21 Apr 2021, 11:42
Reviewer Update
There is no phishing **** that was attempted on me, the bottom line is that Vodacom allowed a company to debit my account every single day of my airtime without checking if there was any confirmation from me. I DID NOT SUBSCRIBE TO ANYTHING.
THERE WAS NO CONFIRMATION FROM ME.