RB
Roger B
1 reviews | Active since Dec 2014
22 Jun 2020, 10:40
Gamemine and Smartmag Just Added to My Bill. I Never Subscribed to These Charges!
I have been billed for Gamemine and Smartmag on my Vodacom statement. I have never subscribed to either of these services. I want Vodacom to show me how these were added to my account. It a disgrace!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Jun 2020, 11:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Jun 2020, 11:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
RB
Roger B's updateReviewer Update
09 Jul 2020, 11:27Hi Vodacom,
I have not been in any contact with any of your departments. No feedback has been provided and no one has made any attempt to contact me.
I have not been in any contact with any of your departments. No feedback has been provided and no one has made any attempt to contact me.
RB
Roger B's update09 Jul 2020, 11:27
Reviewer Update
Hi Vodacom,
I have not been in any contact with any of your departments. No feedback has been provided and no one has made any attempt to contact me.
I have not been in any contact with any of your departments. No feedback has been provided and no one has made any attempt to contact me.