RT
Randy T
1 reviews | Active since Feb 2020
19 Nov 2021, 17:47
Gamemine and other items i never subscribe but keep being billed
After signing contract, there are 3 items in the bill i did not sign up for, costing extra R800 per month, i went to the branch to find out and cancel them, but these items keep being billed on debit order. This is very frustrating.
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Vodacom's replyOfficial
20 Nov 2021, 10:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Nov 2021, 10:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team