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Clive R
1 reviews | Active since May 2017
11 Sept 2020, 13:47
Game voucher not received
I upgraded my data package and was told I get a Game voucher. The upgrade has been done but no voucher. When I call they they tell me it was Elite Mobile but the person that did the upgrade told me he was from Vodacom. I guess I was fooled. Please cancel this data package or send me the voucher to my registered email address. The data package cannot receive SMS's. I have checked on a phone but there is no SMS anyway. Thanks
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
11 Sept 2020, 13:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Sept 2020, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Clive R's updateReviewer Update
12 Sept 2020, 14:48Thanks. I am still waiting though.
They must call me on my cell number provided. Not the data line number thanks
They must call me on my cell number provided. Not the data line number thanks
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Clive R's update12 Sept 2020, 14:48
Reviewer Update
Thanks. I am still waiting though.
They must call me on my cell number provided. Not the data line number thanks
They must call me on my cell number provided. Not the data line number thanks
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Clive R's updateReviewer Update
02 Oct 2020, 17:45Still waiting for the voucher
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Clive R's update02 Oct 2020, 17:45
Reviewer Update
Still waiting for the voucher
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Clive R's updateReviewer Update
06 Oct 2020, 12:25Still waiting. Has a call and was told I would get it... Still nothing... Don't fall for these stories that you are getting a voucher when it's not true and just a way to get you to take the deal.
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Clive R's update06 Oct 2020, 12:25
Reviewer Update
Still waiting. Has a call and was told I would get it... Still nothing... Don't fall for these stories that you are getting a voucher when it's not true and just a way to get you to take the deal.
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Clive R's updateReviewer Update
27 Oct 2020, 12:58Still no voucher. Nothing. Don't even use this number.. Don't want it. just the voucher. Really feel deceived
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Clive R's update27 Oct 2020, 12:58
Reviewer Update
Still no voucher. Nothing. Don't even use this number.. Don't want it. just the voucher. Really feel deceived