1 reviews | Active since Jun 2017

24 Jun 2017, 15:11

Fvck vodacom

<p>We went to the i-store at clear water and due to vodacom login details with an issue clearly on vodacoms side we were unable to upgrade. When contacting vodacom from the i-store they were ***********, *******, ***, sh#t, rude AF, and arrogant as well as fvcking USELESS in helping us to upgrade several contracts through the i-store. </p> <p>We have spoken to an arrogant Anna in their control centre who refused to put us through to someone more compotent and helpful. As a reault vodacom will be losing a high paying customer. </p> <p>Please resolve this *** ASAP</p> <p>WE WOULD LIKE TO SEE ANNA FIRED. The i-store employee was not in the wrong. </p> <p>I would like someone on management level to contact me as i do not want to deal with any incompotent call centre agents.</p>

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Replies (1)
Vodacom
Vodacom's reply25 Jun 2017, 09:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,