#furthertogether couldn't be further than the truth

Can someone at Vodacom please explain how I have more downtime on Fiber to my home than an actual up and running service?

Customer service sucks and a technician is being sent out since the 4th Feb 2022 to check my modem and Fiber line.

I have numerous service request numbers but am given a new one each time I call because the case has been closed.

They're also still reviewing and investigating my downtime credit due but never fail to debit our account like clock work.

Not sure where Vodacom is taking people #further together because clearly no one is getting no where!