Further Together but in which direction?

I recently joined Vodacom in November 2021 on a contract from a competitor network. I must say I am beginning to have regrets, I am unable to use data and everyday I have to go through a number of troubleshooting exercises including putting phone on flight mode, manual network selection etc. and still the problem persists. When I speak to Vodacom customer care I am told their technicians are aware of the problem with regards to iPhones but yet I have to call in to find that out. Then its a question of me being billed every month for data I cannot use. Very disappointed new customer. Someone please do something to change my perception that your company just want to fleece money and not delivering.