Furious with Vodacom’s Shocking Service

Furious with Vodacom’s Shocking Service: I’m absolutely disgusted with Vodacom’s fibre service. I requested a relocation a full month in advance, confirmed everything with a consultant, and was told it was all sorted. Two days before the move, I’m suddenly told nothing was ever logged.

Now they expect me to wait another month — unless I pay double for them to mark it “urgent.” I agreed, and that was on 1 October. It’s now days later and I still have no internet, no updates, and I’ve had to repeat the same process five times with different agents who clearly have no idea what they’re doing.

This is completely unacceptable. I pay for the highest-speed fibre package, yet I’ve had nothing but poor speeds, terrible service, and zero accountability. Vodacom doesn’t deserve loyal customers — this is how you lose them.