FURIOUS & DISAPPOINTED CLIENT
I keep on getting charged for Content Services on both my Personal Cellphone Number as well as on my Data Sim Only (How can Data Services be charged to a number that does not even get used in a Cellphone - I only use this Data Simcard in a Modem/Router). I am so sick & tired as this keeps on happening and I get billed for something that I didn't subscribe to. I don't earn a big salary and cannot afford R10.00 being added to my bill every day. Thus I am definitely going to cancel my current Contract (Data Sim Card) and also my prepaid Sim (Personal Use)and moving to a different Network Provider. I also would like to mention that I have been a subscriber to Vodacom for many years and feels very disapointed at this point. I also receive up to 10/20 Spam Calls claiming trying to sell me Contracts, I cannot keep up with this nonsense seriously.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
