Furious customer

Vodacom world sucks!!!! We entered to buy 2 new Samsung phones from them. Nobody to assist!!! Went to Samsung, there we were told to first get a number. Went back to the entrance andvwaited in a queue for thid nr. When we reach the lady, we were told that we do not need s nr because of it being a cash sale. We were showed to a bench to wait for a sales person. We waited a half hour, nobody. My husband got up and went back to samsung and explained the situation. Ge was told to wait fof yhe lady, Theh will call her. I joined my husband. The lady came to us but did not look if she want to help. She was draging her feet and walked slow. On arival, she showed us the phones on a shelve that was available, this shelve was by the enteance. REALY!!!!! We asjed her for the Samsung A05 thag was on specisl for R799.00. We were told that it was sold out. While stocks last. We were furious, sat for a long time and now no stock. Vodacom should have known that the phone will be popular and got more stock. The consomer council will agree that they had to take the money and order more phones and then, wans received, supply us with the phone. That was what was suppose to happen. They just ignored this rule.

I called to speak to a manager, some woman took the message, promised that the manager will call back. No call back. I tried to call this morning, but nobody is answering.

This has been a problem if you are trying to get hold of vodacom. There is nobody that answers.

We have been customers of vodacom for years. Did not expect this kind of treatment