Furious Customer

I don't know where tl start with my frustration. I've logged a call 2 weeks ago and received a message that Vodacom WILL CALL me to make an appointment with me. I never received that call and the guys just pitched up at my house. If someone could've made the effort to call me, I would've told them that I won't be available on the day they just arrived. They then called me when I was in the Nothrrn Cape and I've mad an appointment with them to come this week Wednesday. No one came, not even a call to cancel the appointment. Very disappointing and frustrating. When I called the number who called me, I was told that Vodacom cancelled my call. Is this how you do business. Closings calls without fixing a problem?!? Everynight I can't stre DSTV on any of my tv's, because it tells me my wifi is less than 3mbps, whe. I'm having a 100mbps speed. And I'm the only 1 streaming on a tv. By that time my son is not even playing Playstation, so you can't use that as an excuse. Can you PLEASE come and FIX/RESOLVE this problem ASAP.

What I don't understand is that this problem seems to happen after every 2 months?!!!?