1 reviews | Active since Nov 2018
FURIOUS CLIENT
We have our personal and business lines with Vodacom. For days our land line just does not work and we are out of business. We spend thousands of rands on marketing to get in new business only to loose it all as Vodacom is down and our lines don't work. we have a 24months contract, which they are meant to offer a service and fail, yet they will not let out of this contract even though they are not pulling their end of the agreement, delivering service as promised. When the problem is raised, we are ignored as if we are nothing. NO SERVICE OR AFTER SALES AT ALL. I find this shocking. Surely as a consumer there has to be something legally that will allow us out of this contract. Especially because of the clients that Vodacom is costing us.
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Regards,
Vodacom Consumer Website Team
Best regards,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
