NS
Nonhlanhla S
1 reviews | Active since Jun 2012
15 Jun 2018, 10:23
Furious
Hi, I do not have an account with Vodacom but they have a debit on my account and due to that I now hate banking as well because STD bank is now deducting R146 for reversal on my account. My name will go on credit bureau for something I don't know about. I have a friend named Precious she also had debits from Vodacom for a phone she never well at least she is Vodacom customer maybe that's how they got her details but mine, I am not their customer and now will be. Please close that account and stop your debit order find your culprit
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Replies (3)NS
Nonhlanhla S's updateReviewer Update
15 Jun 2018, 10:26They have a nerve of calling me about the account I know nothing about. I already lost R438 for charges by reversing their debit order.
NS
Nonhlanhla S's update15 Jun 2018, 10:26
Reviewer Update
They have a nerve of calling me about the account I know nothing about. I already lost R438 for charges by reversing their debit order.
Vodacom's replyOfficial
15 Jun 2018, 11:33Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jun 2018, 11:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Jul 2018, 08:55Good day,
This matter has been resolved.
Regards,
Renzo Maart
Best regards,
Vodacom's reply10 Jul 2018, 08:55
Official
Good day,
This matter has been resolved.
Regards,
Renzo Maart
Best regards,