NN
Nombulelo N

1 reviews | Active since Jul 2025

08 Aug 2025, 16:33

Fuming with anger

I'm fuming right now this battle with vodacom is exhausting. After they reverted me to my old contract of 50G for R249 I just received my invoice stating I'll be paying R365 I don't understand where that amount comes from. They call me this week telling me that my contract has been canceled and they even told here on helo Peter after I reported them to the NCC. I swear if vodacom charges me again in September I'm taking legal action. We should all have a class action law suit against Vodacom for breach of contract.

0
Replies (1)
Vodacom
Vodacom's reply09 Aug 2025, 08:02
Official
 
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team