NN
Nombulelo N
1 reviews | Active since Jul 2025
08 Aug 2025, 16:33
Fuming with anger
I'm fuming right now this battle with vodacom is exhausting. After they reverted me to my old contract of 50G for R249 I just received my invoice stating I'll be paying R365 I don't understand where that amount comes from. They call me this week telling me that my contract has been canceled and they even told here on helo Peter after I reported them to the NCC. I swear if vodacom charges me again in September I'm taking legal action. We should all have a class action law suit against Vodacom for breach of contract.
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Replies (1)Vodacom's replyOfficial
09 Aug 2025, 08:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Aug 2025, 08:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
