IS
INDIRA S
1 reviews | Active since Oct 2010
15 Jun 2021, 10:28
Fully Paid Vodacom account still reflecting on ITC
I have made full payment on my Vodacom account in December 2020. To date it is still reflecting on ITC, which is affecting my credit score and i am unable to purchase a home because of it !
Calling Vodacom is an absolute waste of time, money, energy as not one person was polite enough to even remotely try and assist. PATHETIC SERVICE IS AN UNDERSTATEMENT.
THIS ACCOUNT (WHICH IS FULLY PAID) NEEDS TO BE REMOVED FROM ITC IMMEDIATELY!!!!!!!!!!!!!
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Vodacom's replyOfficial
15 Jun 2021, 11:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jun 2021, 11:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team