DH
Dan H
1 reviews | Active since May 2020
12 Mar 2026, 08:30
FULL NETWORK OUTAGE
FULL NETWORK OUTAGE in Port Alfred (Eastern Cape) and surrounds. You will notice the number of reviews I have submitted on HelloPeter regarding Vodacom for 3 years now. There has been no significant improvement, especially in the surrounding areas.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Mar 2026, 10:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Mar 2026, 10:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Apr 2026, 15:27 Dear Dan,
Thank you for taking the time to share your concerns with our office. We truly value feedback from clients like you, as it helps us identify opportunities to improve our services.
As discussed, you have confirmed that your network connection has improved. According to our CEO’s feedback, the Kasouga site has remained stable for several consecutive days following the corrective work. We kindly ask that you continue to monitor the connection and let us know if any issues arise.
Kind regards
Consumer Website Team
Thank you for taking the time to share your concerns with our office. We truly value feedback from clients like you, as it helps us identify opportunities to improve our services.
As discussed, you have confirmed that your network connection has improved. According to our CEO’s feedback, the Kasouga site has remained stable for several consecutive days following the corrective work. We kindly ask that you continue to monitor the connection and let us know if any issues arise.
Kind regards
Consumer Website Team
Best regards,
Vodacom's reply09 Apr 2026, 15:27
Official
Dear Dan,
Thank you for taking the time to share your concerns with our office. We truly value feedback from clients like you, as it helps us identify opportunities to improve our services.
As discussed, you have confirmed that your network connection has improved. According to our CEO’s feedback, the Kasouga site has remained stable for several consecutive days following the corrective work. We kindly ask that you continue to monitor the connection and let us know if any issues arise.
Kind regards
Consumer Website Team
Thank you for taking the time to share your concerns with our office. We truly value feedback from clients like you, as it helps us identify opportunities to improve our services.
As discussed, you have confirmed that your network connection has improved. According to our CEO’s feedback, the Kasouga site has remained stable for several consecutive days following the corrective work. We kindly ask that you continue to monitor the connection and let us know if any issues arise.
Kind regards
Consumer Website Team
Best regards,