DM
Doreen M

1 reviews | Active since Oct 2016

26 Jun 2018, 13:21

fulgative , rude consultant

I have just received a call from a consultant by the name S Govendor she told me that she is calling from Elite Mobile part of Vodacom, she told me Vodacom has selected me to receive a tablet and airtime for R60 , she further asked me where to deliver that tablet , i gave her my work address and she also needed my home address , which i gave her . When she further asked me my salary i asked who gave her authority to evaluate me ? I asked her name and who did she report to and she used fulgative words on me . I need this to be attended to asap

0
Replies (2)
Vodacom
Vodacom's reply26 Jun 2018, 13:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Jun 2018, 08:28
Official

Hi *****gwe

As discussed, feedback has been provided to you.

Have a pleasant day further!

Regards,

Vodacom Consumer Website Team