sS
seripelerato S

1 reviews | Active since Jul 2017

16 Oct 2025, 19:29

Fu###kn useless service provide that only knows us on thee debt order day but dont give us the service we pay for

Vodacom from August 2025 I've been complaining about your network service im using vodacom on my mobile phone my husband pays home wifi we in community of property what's mine its his its now October still having issues that's not being resolved I tired your fb channel b4 I came this side but still no help technical term is aware your matter will be fixed that's our everyday response we pay you vodacom you debt everymonth you have brought nothing but division in my house we fight everyday because of this useless network that's eating my children's money for nothing I think its time to cancel my husband's account with you guys and reason for termination will be network issues that doesn't get resolve and part ways im sick and ****en tired of this ****en network or just because we are in blacks area from August till now everyday same issues we can't work from home, we can't watch TV even simple WhatsApp we have to load airtime in our capitac Sim onother extra money please fix this before tomorrow or kindly call my husband I will be with him for contact cancelation I've been very patient

0
Replies (5)
Vodacom
Vodacom's reply17 Oct 2025, 06:46
Official
 
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 
sS
seripelerato S's update17 Oct 2025, 07:47
Reviewer Update
The very same stupid answer is the very same one that I was given on August
sS
seripelerato S's update17 Oct 2025, 18:43
Reviewer Update
I hope this time this will be resolved or once cancel the contract since August having the same issues in the house this is getting out of control I rather get a service provider that won't debt us for nothing
sS
seripelerato S's update19 Oct 2025, 18:03
Reviewer Update
Today its Sunday wow **** the is no network at all what should we do vodacom y are you doing this
sS
seripelerato S's update22 Oct 2025, 12:49
Reviewer Update
Cool he just notified