Fu**ed off with Vodacom and their Insurance

i am so disappointed in Vodacom Insurance department.

So on the 14 Jan 20 my phone was ****** and I called to find out how I can go about claiming my insurance so I can have my phone replaced.

they told me that I only have insurance for accidental damages to the phone worth R10 000.

when I took out the contract they asked would you like insurance I said yes coz we live in a hostile world and its not my fault that ******* ant ****s feel that the world owes them something.

with that being said I am disappointed in Vodacom for not being clear when I got my phone on what the insurance would cover. I am phone less and still have to pay a phone Bill. Vodacom insurance is the pits and I will never recommend anyone to use this facilities. it is a scheme to get loyal customer money . I cannot believe after all these years of loyalty with Vodacom that the insurance department would want me to change my network. :-( :-( not happy at all