PJ
Patson J

1 reviews | Active since Oct 2013

24 Aug 2018, 08:51

****en useless stupid "supervisor" bad attitude

i have an issue with this ****en stupid useless Zandile from vodacom subscriber department, she dnt have the s**** to listen or attend to a matter, i wonder how did she even get a supervisor position. i am sick and tired of this useless people. I have ***** that was done on my account and still cant get help, i have a reference number but still all these useless people cant even assist me, i am taking this further. i demand a manager who know customer service and knows how to resolve a matter to call me and deal with this once and for all. Further more i have all the recordings of rude and useless people that i want to make sure that disciplinary actions are done to these people.

0
Replies (2)
Vodacom
Vodacom's reply24 Aug 2018, 10:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

PJ
Patson J's update28 Aug 2018, 11:09
Reviewer Update
What is your turn around time because i haven't got a call till now