****ed Up Service yet Again

On 11th Jan this year, I went to Vodacom century city customer care regarding transfer of ownership. I was initially assisted by an *********** staff member by the name of Shakeel. After filling and sourcing the required documents the transaction never went through. I again visited their branch on 19th March were I was assisted by Caroline, who actually realised that my request has been approved but not submitted for further processing to conclude the transaction. She then sent an email to Nathier, who is supposedly their manager but never seen when requested at the shop, and Shakeel to non of them replying to my email. I then decided to visit the branch again today (27/03/2015) to only be told that by Aneesa the approved request has now expired and new application has to be filled meaning the whole process of getting documents from banks has to be started all over again.<br> <br> I would like to be contacted by a customer care manager for the region of Cape Town to sort this **** or else I will be going to the newspaper to expose such incompetency by Vodacom so as to all the innocent customer also know such pathetic services I have received