1 reviews | Active since May 2018
****ED OFF!!!!!
I am now SICK of dealing with these idiots from vodacom!!!!! 2 years ago may 2016 I opened up a contract for my phone in my grans name. After 3 months I changed the contract into my name and all was successful... then December 2016 my phone was cut off cause I was not paying and not coming off my account so I went in to settle the account of R1800. After this the money would never come off my account I had to physically go into a store every month to pay cash on my account but with the consultant that changed the contract into my name he ****ed it up somehow that the account always showed I owed a R0 balance but when entering in my ID number it showed I owed money (now try explain this to 1 of the consultants in a vodacom!!) Now after 2 years my contract came to an end in may 2018 which I canceled immediately after a consultant contacted me to upgrade. End of may my contract was canceled and I received a R0 owing invoice.... now in July I get call after call from a vodacom call centre saying I owe R700.16 EVEN THOUGH I ENDED THE CONTARCT AFTER IT WAS PAID IN FULL!!!!! Today 18 July 2018 I get an SMS saying if I don't pay my phone will be cut off. I went into Vodacom Alberton City in which they said I do infact owe money but no one can tell me what i owe it for!!!! So I just out of frustration paid the owing balance and walked out.. NOW CAN SOME1 PLEASE ****ING TELL ME WHAT IS GOING ON CAUSE I WILL NOT PAY ANOTHER CENT TOWARDS THIS COMPANY!!!!!!!! My contarct has ended and I am on pre paid how the living **** do I still owe vodacom money!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
