mC
michael C
1 reviews | Active since Jan 2017
10 Apr 2019, 10:38
'**** you , you white ****....we don't give a **** about customers at Vodacom!!!!!
Customary unbelievably poor service from Vodacom! Spoke to Patricia Kumalo. All I wanted to do was cancel my contract. She wouldn't help me. Told me vodacoms password verification system didn't work (why use it then I wonder?) and that I would have to call back months later. Also they STILL have the wrong ID number on my account????? I problem I spent hours trying to sort out with them the last time I renewed my contract. All I want is to leave Vodacom for ever, please could a senior manager call me to effect this or I will post (increasingly acrimoniously) daily on this website....
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Replies (1)Vodacom's replyOfficial
10 Apr 2019, 11:05Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Apr 2019, 11:05
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
