FU vodacom

Hi there, I am seriously considering to cancel my contract with Vodacom. I've been battling for the last 4 and half weeks to un-blacklist my phone with them. I have explain on numerous occasions to the client agent and the outlet the dependency of the phone, I am currently unable to access my emails due to this. Client service on *** cant assist me because they require a dealer ID, yet the person how a logged and provide all the necessary documentation to un-block the phone cannot get through to the technicians on the same number *** a spoke the this guys. This is becoming frustrated because no one wants to help yet a need to pay a fee for a handset a don’t use or enjoying the benefits of it. Please can someone resolve this I have include the dealer contact above Land-line: +***2 Heidelberg Mall.