Frustrations because of fradaulant sim swap

Worst service of them all, including their customer services online. I received an sms at 15h14 that I requested a sim swap, that I never did. Frustrated tried calling their customer services, oooh they are experiencing high call volume I must phone later. I mean I have 3 hrs to stop this *********. Fine, I decided to visit Vodacom Festival mall & nobody seems to care about this issue but only new contracts.

Its now 16h13, & im making a note that should this ********* goes through with this sim swap & for whatever reasons I de*****ed with my money or anything else because of this. Vodacom will be held responsible for this.