1 reviews | Active since Apr 2017
Frustration with a number *** out of data
<p>I have been reporting this problem to Vodacom over the last few months and it still has to be resolved. I keep on receiving sms's that the data bundle has run out, in general around midnight. It is not my number. The lady whose number it is gave my cell number, so she does not recieve it. It really is becoming a major frustration that a major company such as Vodacom can not resolve such a problem.</p>
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Thank you for making contact with us,
This response serves as confirmation that your query has been received.
Please be assured that we have tasked our team to investigate and provide feedback.
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Vodacom Consumer Website Team
Today is 03 May 2017 and NOBODY has contacted me and I have receivec the same message again yesterday. Therefore what does an official business reply means if the problem still persists?????
Today is 03 May 2017 and NOBODY has contacted me and I have receivec the same message again yesterday. Therefore what does an official business reply means if the problem still persists?????
It is now 16 May 2017 and still the problem persists. Received another sms message this morning stating that the data bundle is running out. It seems as though VODACOM does not care when a customer complaints!!!!!
It is now 16 May 2017 and still the problem persists. Received another sms message this morning stating that the data bundle is running out. It seems as though VODACOM does not care when a customer complaints!!!!!
