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christo-vanderwalt christo-vanderwalt

1 reviews | Active since Apr 2017

24 Apr 2017, 18:28

Frustration with a number *** out of data

<p>I have been reporting this problem to Vodacom over the last few months and it still has to be resolved. I keep on receiving sms's that the data bundle has run out, in general around midnight. It is not my number. The lady whose number it is gave my cell number, so she does not recieve it. It really is becoming a major frustration that a major company such as Vodacom can not resolve such a problem.</p>

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Replies (3)
Vodacom
Vodacom's reply25 Apr 2017, 06:39
Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Consumer Website Team

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christo-vanderwalt christo-vanderwalt's update03 May 2017, 19:34
Reviewer Update

Today is 03 May 2017 and NOBODY has contacted me and I have receivec the same message again yesterday. Therefore what does an official business reply means if the problem still persists?????

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christo-vanderwalt christo-vanderwalt's update16 May 2017, 17:55
Reviewer Update

It is now 16 May 2017 and still the problem persists. Received another sms message this morning stating that the data bundle is running out. It seems as though VODACOM does not care when a customer complaints!!!!!