1 reviews | Active since Jul 2011
Frustration - *****ing my money
Despite complaints on Hello Peter, personal visit to Customer Centre and numerous phone calls and e-mails I am still waiting for someone from Vodacom to sort out my account. For over 6 months now they have been over-billing me, *****ing my money and despite proof of returned hand sets I still cant get them to sort it out. And once I log this complaint I will get an automated response saying someone will contact me... utter **** this is now the 2nd time I have complained on Hello Peter and I am still waiting for someone to call me and sort it out. I am now so frustrated that when my contract ends I will cancel with Vodacom and go to another provider as it seems to be the only way I can stop them taking money of my account *******ly because NOBODY AT VODACOM GIVES A **** !!!!!!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Debbie,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was escalated & being addressed. Please see sms sent to the number ***279.
Regards
RO
Good Day Debbie,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was escalated & being addressed. Please see sms sent to the number ***279.
Regards
RO
