1 reviews | Active since Jun 2025
Frustration Over Ongoing Increases in Vodacom Contract Charges
In March 2024, I renewed my Vodacom contract at R334.68 per month. My previous contract had been fixed at R280 per month from start to finish, with no increases. Since the renewal, however, there have been several increases—unlike the stability of my earlier contract.
Each time I questioned an increase, the consultant assured me it would be the *last* one for the remainder of the contract. Despite these repeated assurances, I've just received another increase, and my monthly bill now stands at R419.35.
I'm completely fed up with calling Vodacom and hearing yet another empty promise that "this will be the final increase." At this point, I’m simply counting down the days until this contract ends so I can cut ties with Vodacom for good.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
