1 reviews | Active since Aug 2016
FRUSTRATION FRUSTRATION
<p>On Monday 11 July I entered South Africa from Namibia late afternoon. I bought airtime after crossing the border so glad to pay normal S A cellphone rates just to discover that the R110 i bought just disappeared. My problem is trying to find out where it went. I called customer care line 3 times. I visited ther walk in centre at Canal Walk 5 times and all in vain. I have been promised detailed billing on all 5 visits but received detailed billing for June.!!! I have been a loyal Vodacom customer for more than 25 years but I am afraid this is just working one way. Dont know what else to do. ? </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
