DM
Dimakatso M
1 reviews | Active since Jan 2026
30 Apr 2026, 12:07
Frustration from vodacom
We’ve had a terrible experience with cancelling an oder that was returned on the 30th of March till to date the matter has not been sorted. That result in me not being able to place a knew order as the other one is still hanging on the system this is the reference number we received today after all the queries without any references 5-CTPVXGKQG
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Replies (2)
Vodacom's replyOfficial
30 Apr 2026, 13:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Apr 2026, 13:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 May 2026, 17:09Dear Dimakatso,
Thank you for taking the time to share your concerns with our office. Feedback from valued clients like yourself enables us to identify areas where we can improve our services.Please note that we attempted to contact you on ***, but were unable to reach you. Should you still require our assistance, we kindly ask that you reach out to us at your convenience.
Kind regards,
Consumer Website Team
Thank you for taking the time to share your concerns with our office. Feedback from valued clients like yourself enables us to identify areas where we can improve our services.Please note that we attempted to contact you on ***, but were unable to reach you. Should you still require our assistance, we kindly ask that you reach out to us at your convenience.
Kind regards,
Consumer Website Team
Best regards,
Vodacom's reply15 May 2026, 17:09
Official
Dear Dimakatso,
Thank you for taking the time to share your concerns with our office. Feedback from valued clients like yourself enables us to identify areas where we can improve our services.Please note that we attempted to contact you on ***, but were unable to reach you. Should you still require our assistance, we kindly ask that you reach out to us at your convenience.
Kind regards,
Consumer Website Team
Thank you for taking the time to share your concerns with our office. Feedback from valued clients like yourself enables us to identify areas where we can improve our services.Please note that we attempted to contact you on ***, but were unable to reach you. Should you still require our assistance, we kindly ask that you reach out to us at your convenience.
Kind regards,
Consumer Website Team
Best regards,