Frustration even for new contract

I finally decide to switch from MTN to Vodacom for a new contract and they make it the most frustrating experience possible.

Just trying to approve a debicheck and find out about the status of the contract is impossible. Every phone call or attempt to get hold of a consultant ends with "Use our chatbot, TOBI".

Well thanks for making TOBI the most useless way to help new or existing customers. Waste of money before I even spend any.

Sadly I wish there were alternatives but South African Mobile ISPs are all greedy and put as many layers between the customer and the ones taking their money. Thanks for making this signup impossible