Frustrating Vodacom service

My query with Vodacom has been closed and this was their response: Dear Vodacom Customer. We have investigated your serving tower and it is up and running optimally. Due to lock down period more people are working from home and this is playing a huge part with congestion on towers. Kindly note that we are looking at improving coverage for your area. We however cannot provide a time frame for completion of these projects due to 3rd party involvement and would like to thank you for your patience and understanding in this regard. Kind Regards, Vodacom Network Department. I have two data contracts with them, one for 20G and another for 100G, I pay R806 for both every month!! So I will be paying them half as from this month because I don't get full value service values untill they find a solution to the problem