Frustrating service delivery

Good morning Hellopeter

We have been requesting cancellation since 2020 in respect of the above fibre line.

We vacated these offices in May 2020.

The facility was at Tudor House, cnr Blackburn rd, Durban North.

Following through with our query again yesterday 9th January 2024 with Vodacom to no avail.

We are flabbergasted as we have been in constant contact with Vodacom intermittently trying to get this line cancelled.

We spoke to them on the 6 November 2023 again as they stated there were some funds outstanding. We again explained that we have not acquired the fibre line since 2020.

End of November Vodacom advised they have sorted it all out and the fibre line was cancelled.

Now the shock to find its still in operation and being charged.

On a conference call and request this cancellation, hopefully for the last time.

Please see supporting documentation leading up to the cancellation which could only be done November 2023 as that when the contract was up.

Trust the above assists you with all the details regarding this cancellation of our fibre line.