1 reviews | Active since Jun 2017
Frustrating Experiences
<p>Upon my reciept of my Samsung S7 Edge back in March 2016, I was promised 2Gb of data for the first three months of contract. I did not recieve this, and queried this only in August of 2016. Back and forth mails ensued, but no solution. I have been to the branch where i did my upgrade, several times, also with no joy. </p> <p>It saddens me that i have to constantly follow this up, and nobody is willing to take responsibility, and simply sort it out. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Tim
As discussed, this matter has now been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,
Dear Tim
As discussed, this matter has now been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,