frustrating experience

I had a cellphone contract with Vodacom and unfortunately I was unable to pay my premiums as agreed. The contract I had was sent to lawyers which I understand but what I fail to understand is why they still did not cancel my debt after it was settled in full with their so called lawyers.

I tried to make arrangements while my contract was in arrears with Vodacom and they would not even take their time to listen to my request stating that everything will have to be settled with their lawyers.

It has been a year since I have settled my bill with their lawyers but still they state that I owe them when I do a credit check. I have never thought my life would be put on hold by a single company which fails to acknowledge that their debt was paid in full and clear my name.