MO
Mapaseka O
1 reviews | Active since Dec 2021
23 Feb 2026, 18:33
Frustrating customer
brand-new device and should not be given a repaired phone.
I look forward to your urgent assistance. Kind regards, Mapaseka Oliphant
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Feb 2026, 08:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Feb 2026, 08:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MO
Mapaseka O's updateReviewer Update
25 Feb 2026, 05:19I saw a missed call from Vodacom and returned the call. I also rep**** to the email, as I was in a meeting at the time. Unfortunately, no one at Vodacom seems to be taking my issue seriously. If this matter is not resolved by 28 February, I will proceed with cancelling my home internet and all other contracts I have with Vodacom.
MO
Mapaseka O's update25 Feb 2026, 05:19
Reviewer Update
I saw a missed call from Vodacom and returned the call. I also rep**** to the email, as I was in a meeting at the time. Unfortunately, no one at Vodacom seems to be taking my issue seriously. If this matter is not resolved by 28 February, I will proceed with cancelling my home internet and all other contracts I have with Vodacom.