FRUSTRATED WITH VODACOM AND VODACOM FIBRE STILL NO INTERNET

And the terrible customer service and weak communication continues My review posted on the 6 March 2023 , only received activity on the 13 March 2023 with a phone call, after explaining all the issues the consultant insisted to speak to my Husband as the account is on his name. I gave him the contact details and time frame was 16h00. We are still awaiting that call to resolve the fibre issue of a sim card that is not activated. It is very clear to us that Vodacom is playing for time reason be that the LTE data is free of charge and our calendar month is almost expired and up..... Why give customers the deal of free LTE data in the interim when it cannot be provided or sorted.... ?! We want to cancel tis deal and return Vodacom's Fire router to them with their unactivated simcard and free LTE data .... WILL NOT RECOMMEND THIS TO ANYONE ??